NCS partners China Everbright Bank
ConvergenceAsia staff
31/03/2009

IT and communications engineering service provider NCS has announced that NCS Exchange Connect Platform (ECP)-PowerX, an Exceptions and Investigations (E&I) solution developed by NCS China, has been successfully launched in China Everbright Bank. The solution enables China Everbright Bank to improve their customer services and satisfaction through a secured and efficient E&I process.

NCS is the first Asia Pacific vendor to have its E&I solution certified by SWIFT (Society for Worldwide Interbank Financial Telecommunication) in 2008. NCS ECP-PowerX adheres to SWIFTNet E&I ISO20022 standard and is built on NCS' own middleware platform - Exchange Connect Platform. This is a seamless system platform which acts as the interface to connect to the banks’ back-office applications and automate the banks’ internal investigation process to ensure an effective E&I process.

China Everbright Bank is one of the first banks to register for the SWIFTNet E&I solution and also among the first financial institutions to deploy SWIFTNet E&I system in China by partnering with NCS.

Ma Yu, Operation Manager of China Everbright Bank said, “NCS ECP-PowerX has automated our E&I business processes which previously required a lot of manual work. It has evidently improved our operation efficiency and customer satisfaction.”

Apart from NCS ECP-PowerX, NCS has also developed a whole suite of solutions based on ECP such as ECP-PowerMessage, ECP-PowerClear and ECP-PowerReport.

“We are starting to see critical mass adoption for the SWIFTNet E&I standard, and China’s financial institutions are among the most avid users in adopting this new standard for investigating exception situations,” said Timothy Choon, director - FSI, NCS China. “ECP-PowerX leverages this standard, and is a business-oriented solution designed to significantly improve the effectiveness of investigations. With ECP-PowerX, NCS China has the tools to help our customers achieve this key differentiator in the competitive financial market.”

Since entering the China Market in 1998, NCS has dedicated its efforts in providing IT solutions to assist financial institutions in coping with the rapid changing environment.
As the regional partner of SWIFT in China, NCS exclusively markets SWIFT products and provides SWIFT-related services, such as installment, maintenance and upgrade to more than 120 local and foreign banks in China.

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