EZ-Reload convenience in SMRT taxis
ConvergenceAsia staff
22/10/2009

Customers on SMRT Taxis will now be able to use EZ-Reload, an auto top-up service which enables them to use their new ez-link cards to pay for their taxi fares without having to worry about insufficient card value. All SMRT Taxis are equipped to facilitate EZ-Reload for new CEPAS-compliant ez-link cards.

SMRT Taxis Vice President Lo Chee Wen said, “The EZ-Reload function offers our customers a hassle-free and convenient method of cashless payment, without the worry of insufficient funds. Since the launch of payment by ez-link cards last year, our customers have told us that they regularly use their ez-link cards to pay for taxi rides as it is very convenient”.

SMRT was the first taxi operator to introduce taxi fare payment by ez-link cards in December 2008. Customers do not have to pay an additional fee for each transaction as the administrative charge has been waived until 2010.

With the new EZ-Reload facility, the user’s new ez-link card is linked to a credit, charge, debit or bank account, enabling a pre-selected top-up value of either $20, $30, $40 or $50 to automatically be added to the card when the card balance is insufficient for the transaction value needed.

“EZ-Reload makes going around town so much easier whether you are a motorist who needs to pay for your Electronic Road Pricing payments, a commuter who uses bus and SMRT trains, or now a customer of SMRT Taxis. With EZ-Reload you need not worry about having insufficient funds in your ez-link card as you will always have enough value in your card,” said Nicholas Lee, Executive Director of EZ-Link.

EZ-Reload was first launched in 2003 as an Auto Credit card Top-up service. In July 2009 it has been rebranded as EZ-Reload to offer a wider range of sources of funds to top-up the new adult anonymous ez-link cards which are CEPAS-compliant. They now include bank accounts, charge accounts, credit and debit card accounts.

EZ-Reloads are also expanded to occur whenever there are insufficient funds in the card to make payments for transit, such as buses, trains and SMRT taxis, as well as at selected EZ-Link merchants.

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