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CASE STUDIES
EZ-Link and MasterCard make topping-up EZ
ConvergenceAsia staff
02/11/2009
EZ-Link and MasterCard
Worldwide have launched the ‘EZ For Me campaign’. For the first time,
MasterCard cardholders will be able to use their cards to reload their ez-link
cards via EZ-Reload and EZ-Online.
Besides the assurance of having sufficient funds in their ez-link cards when
making transit or retail payments and the convenience of topping up online,
MasterCard cardholders also stand to win attractive prizes throughout the
one-year ‘EZ for Me’ campaign.
“We are very happy to collaborate with MasterCard on this year-long ‘EZ for
Me campaign’ to re-introduce the benefits and convenience of EZ-Reload and
EZ-Online, two value-added top-up options that would be suitable for those
who value convenience and those who want the added benefit of tracking their
every expenditure or topping up their loved one’s card remotely in addition
to the vast network of free-top-up points such as Passenger Service Counters
(PSC) at MRT stations, TransitLink Add-Value Machines (AVM), TransitLink
Ticket Offices (TO), over 900 DBS/POSB ATMs and over 200 AXS D-Pay Stations
island-wide,” said Nicholas Lee, Executive Director of EZ-Link.
For EZ-Link, it’s all about bringing convenience to customers as well giving
them as many options as possible and we will continue to focus on that
moving forward, he said.
Ideally suited for busy executives or individuals who are constantly on the
move, EZ-Reload via MasterCard enables automatic top-ups at train
turnstiles, bus readers, new generation in-vehicle units (IU) or selected
retail merchants every time there are insufficient funds in the ez-link
card. In addition, MasterCard cardholders can easily track their EZ-Reload
top-up transactions via their monthly MasterCard credit or debit card
statement and earn credit or debit card loyalty/rewards points.
To use EZ-Reload, ez-link cardholders can conveniently apply online at the
EZ-Link website (www.ezlink.com.sg). There is no application fee and the
processing time for any application takes only about 5 working days, after
which the user just needs to do a one-time activation of his or her ez-link
card at any General Ticketing Machine (GTM) or TransitLink Ticket Office. A
$0.25 convenience fee applies for each top-up.
Holders of ez-link cards who prefer to skip the queues and top-up their
cards in the comfort of their own homes at anytime will find EZ-Online an
excellent option. All they need is a PC, Internet connection, and the new EZ-Online
reader for the new ez-link cards that are on sale online from EZ-Link’s
website, www.ezlink.com.sg as well as at selected outlets in Sim Lim Square
Funan DigitaLife Mall. These can be purchased at $39 to $59, depending on
the retailers’ bundled package with other computer accessories sold.
The additional benefit of these readers is that they allow users to
instantly review the last 30 transactions they have made on the card,
enabling them to track and manage their travel and retail expenses easily.
Furthermore, it offers users the flexibility to control the top-up value for
each reload.
Users who do not wish to buy the EZ-Online Reader but still wish to top up a
loved one’s ez-link card can use the EZ-Online service via a different mode
called ‘Top & Tap’. To do so, all they need to do is log on to EZ-Link’s
website and click on the ‘Top & Tap’ button, fill in the designated ez-link
CAN number that is to be topped up, select the amount and key in their
MasterCard details. Once the amount has been approved, the cardholder can
update the designated card with the approved amount at any AXS D-Pay
station.
“We are pleased to be working with EZ-Link to provide MasterCard cardholders
with access to the EZ-Reload and EZ-Online services. They can now enjoy the
convenience of an automatic ez-link card top-up via a link to their
MasterCard card account, and the flexibility to reload their ez-link cards
online from the comfort of their homes,” said Julienne Loh, vice president,
Country Manager, Singapore, MasterCard Worldwide.
From 15 October 2009 to 31 October 2010, anyone who links a MasterCard
credit or debit account to his or her ez-link card using either the EZ-Reload
by Card or EZ-Online service is eligible to enter the EZ-Link-MasterCard
‘Free Rides’ Contest. All they have to do is to register for the contest at
www.ezforme.com.sg and use any of these two top-up channels to earn chances
to win prizes in the lucky draws. |
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