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MANAGEMENT > SERVICE MANAGEMENT
Unisys predicts key factors
driving enterprise outsourcing in 2008
ConvergenceAsia staff
10/01/2008
An increasingly mobile
workforce, new requirements for access to services and environmental
concerns will be among the key factors impacting enterprise outsourcing
decisions in 2008, according to Joe Hogan, vice president, Strategic
Outsourcing Programs, Unisys. Unisys is a worldwide information technology
services and solutions company.
Hogan predicts the following key developments for the coming year:
1. Consumerisation of information technology will continue to have profound
implications for enterprises’ IT services strategies;
2. The outsourced utility model of IT infrastructure management will become
more of a necessity;
3. Environmentally conscious data centres based on “green” technology will
proliferate across all industries;
4. Access to intellectual capital and services expertise will intensify as
an outsourcing requirement; and
5. Modernisation of legacy applications will accelerate as pressures for
both flexibility and cost containment increase.
“Cost savings, formerly the key factor in outsourcing decisions, will now be
a given and not the sole driver, or in many cases even a primary one,” Hogan
said. “A profound transformation in how people work and do business is
driving a new set of service requirements and imperatives. Accommodating
these new user demands will be the main challenge for outsourcing providers
in the coming year and beyond.” |
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