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MANAGEMENT > SERVICE MANAGEMENT
Managed services growth
ConvergenceAsia staff
04/07/2007
Cost savings continue to be
the primary reason why enterprises engage in managed services, according to
IDC's latest IT Services and Managed Services End User Survey.
"Our surveys have shown that squeezing out more cost savings continue to be
an obsession of many enterprises this year." said Adrian Dominic Ho,
research manager for IDC's Asia/Pacific Managed Services and Enterprise
Networks. "Enterprises are recognising that a managed services engagement
not only leads to cost savings but also gives them access to technology that
enables them to transform their IT infrastructure that can drive
productivity and increase their business competitiveness."
According to IDC, the Asia Pacific (excluding Japan) Enterprise ICT
Outsourcing and Managed Services market totaled US$23.3 billion in 2006 and
is expected to reach US$36.2 billion in 2012, with a compound annual growth
rate (CAGR) of 9.2 per cent. Value Added Managed Services (VAMS) is expected
to grow from US$6.4 billion to US$12.6 billion during the same period, with
a CAGR of 13.9 per cent. Enterprise Wide Outsourcing (EWO) will grow from
US$4.8 billion to US$6.7 billion, with a CAGR of 6.8 per cent.
"The outsourcing and managed services industry has successfully re-invented
itself over the past couple of years to meet the increased demands from
enterprises and technologies that have entered the market place," added
Adrian. "Enterprises are looking for scalability, ease of customisation and
process flexibility. Service oriented architecture, open source and x86 have
played a big part in allowing service providers to meet some of these
demands." |
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