Premiere Global Services launches myPortal 
ConvergenceAsia staff
17/06/2008

Premiere Global Services, a global provider of on-demand communication technologies-based business process improvement solutions, has launched myPortal providing companies on-demand unified communications on a single platform.

With myPortal, companies can securely access all of Premiere’s web-based services from one platform. This gives corporate users a powerful integrated solution to email, voice, SMS and fax technologies, allowing them to communicate with their customers instantaneously from their desktop.

"Through myPortal, Premiere Global is helping companies of all sizes in Singapore change and improve their communication-centric business processes by providing more flexibility and choice,” said Dennis Choo, managing director, Premiere Global Services.

“The system helps increase sales, improve productivity, efficiency, and enhance customer loyalty and retention by giving companies a new way to communicate with, service and market to all their critical stakeholders."

myPortal is built on the Premiere’s Global Communications Operating System (PGiSMCOS). The PGiSMCOS is a suite of applications that allows customers to leverage its five core solution sets: conferencing, desktop fax, document delivery, notifications and reminders, and e-marketing – all online. Premiere’s unique suite of API’s allows customers to improve and simplify business processes through the creation of custom solutions or enhancing the capabilities of in-house data management systems.

“PGiSMCOS includes hundreds of industry-specific business applications that let companies replace the old way of doing business with newer, more automated, user-friendly and cost-effective methods,” added Choo.

The flexible suite enables companies to automate elements of their business in order to gain a competitive advantage in sales, service, support and operations.

Headquartered in Atlanta, Georgia, and with presence in 23 countries worldwide, Premiere Global delivers solutions to an established customer base of over 50,000 companies.

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