Orange Business Services launches global Cisco TelePresence service 
ConvergenceAsia staff
20/05/2008

Orange Business Services has launched a comprehensive global Cisco TelePresence service, based on the Cisco platform.

Cisco TelePresence is an innovative, realistic virtual meeting solution. It creates unique, “in-person” experiences allowing real-time, face-to-face communication over a converged IP network.

Customers can also better scale scarce resources and reduce their travel which has a dramatic impact in reducing business costs, as well as their carbon footprint in an environmentally-conscious world.

Orange Business Services’ comprehensive service includes the following:

- professional services: consultancy, design, & project management;
- deployment services: equipment resale, logistics, & installation;
- incident & problem management: via an Orange global 24/7/365 service desk;
- operational support services;
- optional enhanced service management: including proactive incident detection; remote maintenance; change, release & inventory management and reporting (powered by Cisco's Select Operate Service); and
- optimised network service: takes advantage of Orange Business Services’ world-class network capability and offers Cisco-certified IP VPN for TelePresence with SLAs.

Orange Business Services, a key brand of France Telecom, has achieved Cisco Certified TelePresence Connection status in countries around the world.

France Telecom serves more than 172 million customers in five continents as of March 31, 2008, of which two thirds are Orange customers. As of March 31, 2008, the group had 111.9 million mobile customers and 12 million broadband Internet (ADSL) customers.

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