CBL rapid RAID recovery service
ConvergenceAsia staff
29/01/2008

Data recovery services provider CBL Data Recovery Technologies (CBL) has announced the availability of its Rapid RAID Recovery Service designed to reduce corporate server downtime, accelerate server restoration and expedite the recovery of data when corporate RAID arrays fail.

CBL staff will personally collect the failed hard drives from the customer, take the drives to the CBL laboratory for evaluation, provide a detailed quote, and then proceed with the data recovery upon receipt of the customer’s approval. In the meantime, IT staff can rebuild the RAID array often described as infallible in anticipation of receipt of the successfully recovered data.

“CBL understands the urgency that is required when RAID arrays fail,” says Ferhana Ashiblie, General Manager of CBL. “While our customer rebuilds the server and restores functionality, CBL staff work around the clock to ensure the data is recovered and returned to them so they once again have access to their vital historical records.”

RAID arrays do fail for numerous reasons and often IT staff is not aware that one or more of the redundant disks have failed. The most common causes of fallible RAID arrays are heat, vibration, power surges, quality of components, and firmware changes.

Adds Ashiblie, “Frequently, employees arrive Monday morning and are seldom aware that the company had suffered a major server shutdown over the weekend.”

“CBL’s goal is to rescue the critical data stored on the drives, not to repair the RAID array. CBL’s Rapid RAID Service helps to minimise data loss and business disruptions.”

Since the establishment of operations in Singapore in 2003, CBL Data Recovery Technologies (S) has witnessed a growing demand for its data recovery services and expertise both in Singapore and beyond its borders.

Throughout the Asia-Pacific region, CBL provides individuals, governments and agencies, corporations and small and medium enterprises (SMEs) with critical data recovery services.

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